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Need to return some rolls?

For UK returns, click below to start your free, easy return...

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Need to return some rolls?
Can I exchange my items?

Sorry, not at the moment! However, you can return your unopened items for a refund (if your purchase is within the last 30 days) and place another order.

 

If you have any questions, drop us a message, hello@lusthome.com.

How will I be refunded?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

 

If you return the entire order, your shipping cost will also be refunded.

 

Please remember it can take some time for your bank or credit card company to process and post the refund too.

Which items are returnable?

You can return your items within 30 days of receipt of your shipment.

 

They must be unopened and in their original condition.


Samples are not returnable.

Are there any charges for returns?

As long as an item is still in its original condition, we accept returns for free. 

 

Original shipping charges are only refunded if the complete order is returned.

Can I return from outside of the UK?

For international returns, please drop us a line at hello@lusthome.com.