To start the return process for your order, please enter your email address and the order number below.
How do I return my item?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be unopened and in original condition
- Samples are not returnable.
Are there any charges for returns?
As long as an item is still in its original condition, we accept returns for free.
Original shipping charges are only refunded if complete order is returned.
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied by the original method of payment, within 10 working days.